faqs
If your question is not answered here, please email enquiries@dot-art.co.uk
- How can I buy a piece of art from the website?
- What payment methods do you accept?
- Is Paypal safe?
- What if I dont like the piece when it arrives or it is not what I expected?
- What is a Giclee print?
- Who pays the postage and packing on purchases?
- How much will postage and packing cost?
- Can you delivery internationally?
- What about insurance?
Browse the art on the site through the buy art and search art pages. Under each work you will see a "buy now" button; click this and it will take you to a page detailing the options available for that work. Click the "add to basket" button next to the piece you have chosen, which will take you to your shopping basket. From here you can either check out using our secure Paypal credit and debit card system, or click on "continue shopping" to return to dot-art.
You can pay using our Paypal system with Visa, Visa Delta, Visa Electron, Switch/Maestro, Solo, Mastercard and American Express
Yes. Paypal is the global leader in online payments. Read more here.
Although dot-art endeavours to represent all works as accurately as possible on the website it is possible that the work may not appear identical in reality. We believe that 99% of the time you will be pleasantly surprised as photos do not always do the work justice, but if you are unhappy with your purchase you can return it to us within 7 days and all you will pay is the postage and packing.
Giclée prints are very high quality reproductions made on the latest generation of inkjet printers. They are made from a digital file (ie a scan from an artwork or photograph, or a digital camera file) using special long life inks and top quality art papers. The benefits of giclée printing include: superb image quality, lightfast inksets give long life to the print, much longer than conventional printing and higher quality reproduction than conventional printing.
You, the customer will have the price of postage and packing added onto your order total.
We try to deliver your art within 7-10 days but occasionally it will take a little longer. We will let you know by email as soon as it has been dispatched. Costs are as follows;
purchase total = £100 or less = £12.50
purchase total = £101 - £250 = £22.50
purchase total = £251 - £500 = £33.00
purchase total = £501 - £1000 = £38.00
Yes, but quoted prices are for delivery WITHIN THE UK ONLY. If you wish your purchase to be shipped outside the UK, please email enquiries@dot-art.co.uk, BEFORE you make your order, and we will provide you with an individual quote.
If you have paid using a credit card, your purchase will generally be automatically insured. (Please check with your card provider). If not, you can purchase additional postal insurance, tailored to your purchase total, during your transaction, here.